Description

HHSC oversees programs that provide help to families in the form of food, health care, safety, and disaster services, such as Women, Infants, and Children (WIC), Children’s Medicaid, and the Supplemental Nutrition Assistance Program (SNAP).

Texas Health and Human Services Commission

HHSC offers the following programs:

• Texas Medicaid and the Children’s Health Insurance Program (CHIP), which provide health care benefits .
• SNAP Food Benefits
• Temporary Assistance to Needy Families (TANF) which provides cash assistance.
• Community Assistant Services (CAS) and the Texas Program for Living at Home (TxHmL) , both of which provide services in the community.
• Healthy Texas Women , which offers family planning services, health screenings, and birth control to low-income women.
• The Texas 2-1-1 program, a comprehensive resource to connect people with the services and programs they are looking for in their community. To contact this program, you can call 2-1-1 or visit their Texas 2-1-1 website .
• Among others .

How can I apply for benefits offered by HHSC?

All applications are submitted through a local agency or community partner. Can:

• Find a community partner to help you research and apply for benefits you may be eligible for. Visit the Texas Community Partner Program website or call Texas 2-1-1 for the name and phone number of a community partner in your area.
• Apply for benefits for various programs on the Your Texas Benefits website .
• Go to a local office to fill out your application on one of their public computers or with an agent in person.

What do I do if I have questions or problems with the services I receive?

If you are receiving services from HHSC and have questions or problems with services, please call  Texas 2-1-1  and press 2, or speak directly with your case manager.

If your problem persists, you can contact the HHSC Office of the Ombudsman . This office is independent and their goal is to make sure that people who get HHSC benefits are treated fairly. They will review your complaint and put you in touch with the appropriate services or agencies that can help you.

To contact the Office of the Ombudsman:

• Call toll free at 877-787-8999. The hearing or speech impaired may contact any HHSC office through the free relay service, Relay Texas, by calling 800-735-2989.
• Visit the HHSC Office of the Ombudsman website .

Health and Human Services, a system that includes the Texas Health and Human Services Commission and the Texas Department of State Health Services , coordinates hundreds of programs and services that help more than seven million Texans a month have better quality of life. life, and it’s our strong base of committed people that makes it possible every day.

Advisory committees , such as the Children and Family Services Policy Council and the Aging and Disability Resource Centers Committee , work with HHSC to develop and implement policies and programs that meet the needs of Texans. .